One parent may park in the 7th Avenue Deck or the 5th Avenue Deck at no charge. The rates are $1 for up to an hour, $2 for up to two hours, $3 for up to three hours, $4 for up to four hours and $5 for more than four but less than 24 hours. The cost of getting out of the deck without a validated ticket is $25. Have your parking ticket validated at one of the Clinics or Information Desks. You can pay at one of the kiosks located on Main Street near the 5th Ave and 7th Ave Crosswalk.
When exiting the parking deck, insert your ticket stub into the kiosk at the exit gate. When your ticket has been paid or validated the gate arm will rise, allowing you to drive out of the parking deck.
The parking machines do not rely or recognize green arm bands. PARKING TICKETS MUST BE VALIDATED OR PAID.
*Children’s provides 24/7/365 valet services for patient families visiting our Emergency Department located at the corner of 5th Avenue South and 16th Street. Valet services are also provided for guests who use wheelchairs or other mobility assistance devices to get around the Russell Campus. This is a free service to our guests.*
Clinics 1-11 located in McWane Building (formerly Main Hospital) 1600 7th Avenue South | Birmingham, AL 35233
Insurance and demographic (address, phone number, etc.) information is confirmed at every visit.
At least one parent or legal guardian must accompany all minor patients. If someone
other than a legal guardian or parent will accompany your child, please ensure you
provide them with a written, signed “Permission to Treat” slip. Please include the name
of the person who will accompany your child as well as their relationship to your child
in the permission slip.
Patient Access/Patient Registration is one of the first faces that families see or speak with when they arrive to the hospital. From Children’s South to Emergency Department to Specialty Clinics to One Day Surgery, pre-registration, scheduling and registration, our faces are there. We work as a single unit in providing the best care possible for our patients. Excellent customer service is one of our primary goals. Our Dedicated and Centralized Schedulers, Pre-registration and Front desk personnel collaborate with each other and office/clinic staff to help make our patient and families’ visit as smooth as possible.
Our primary function is to greet, admit, register or discharge patients accurately in a timely manner, schedule appointment requests via telephone, i-Connect , fax, and email. Dedicated Schedulers will schedule new patient appointments for assigned departments utilizing scheduling protocol, as well as coordinate and schedule any additional tests that are needed. Centralized Schedulers are schedulers who schedule return patient appointments, enter data for new patients and also coordinate any additional test that the patient may need as requested by physician. Some of the clinics enter charges, collect co-pays and schedule return appointments. We also communicate with doctors (within the hospital and outside of the hospital), nurse practitioners, clinic coordinator, nurses and coworkers.”
Regardless if they are newly diagnosed or returning patient, we value each individual patient as being our top priority.
Children's offers a variety of services to help make your stay with us a little easier. Please visit the first floor of the hospital to take advantage of these amenities. Services include the Gift Shop, Cafeteria, Information Desk, ATM, etc. A Regions Bank ATM is available seven days a week, 24 hours a day in the Main Lobby. It is located behind the Information Desk and is in the hallway leading to the cafeteria. The Cafeteria is open from 6:30 - 10 a.m., 11 a.m.- 2:30 p.m. and 4:30 - 7 p.m. everyday. Wagons are also available in the main lobby to help with transporting patients and their equipment. The hospital also provides free Wi-Fi Internet Access.