My wish is to nominate Brianna Little for the Daisy Award.
My granddaughter, Bella, has had so many awesome nurses; respiratory, occupational and physical therapists, during her stay here at Children's that it is difficult not to recommend them all. As a matter of fact, I tried recommending them all but discovered that most of that "awesomeness" that is unique to me, is standard operating procedure for the hospital. Things like being super attentive to the patient's and family's needs; being extremely kind and doing their job as if it's an exciting hobby that they have finally got a chance to work on. These employees act as if they came to work to only work with my child and my child is the best child here. Then, I hear them go next door to another child's room with the same enthusiasm and "only child" demeanor - making me realize that this is who Children's employees are, whether innate or trained, they are "awesome." After trying to recommend so many for this award, I learned that awardees must do something almost supernatural to gain this recognition. While this situation may not be supernatural, it certainly gave me confidence and courage to engage in conversation with my granddaughter's team that ultimately relieved much anxiety and stress.
Bella, had been in the hospital for some time when one day I asked Brianna a few questions about what may be next for Bella. Brianna suggested that I speak with the doctor and team during "rounds" to ensure I understood the plan for Bella. I explained to Brianna that I was not certain whether my questions were redundant, crazy or what, so I mostly used the "rounds" time to listen. Brianna gave me a blank post-it note and a pen and asked me, "what do you want to know." Thinking that she was going to get the answers for me, I told her one question I had and she stated, "that sounds like a sensible question to me, write that down." I did, and she asked me, "what else do you want to know." I told her and she said, "yes, that sounds like a good question too, write it down." I soon realized that every question I relayed to Brianna was going to be a good question to her, but she indulged me until I finished. I had four questions. She then said, "when the team rounds, ask those questions you have written down."
Upon the doctor and team making rounds, I was not certain I was going to ask the questions, but Brianna miraculously ended-up in the room caring for Bella during rounds. I did not want her to see me chicken-out so I read through each question and the doctor politely answered each one. When the team moved on, the Charge Nurse lagged back and asked Brianna if she needed anything and then she turned to me and said "good questions." Of course, I looked at Brianna but she never looked from caring for Bella nor acknowledged whether she heard the Charge Nurse, but I saw her smile.
While I believe the adage that the only stupid question is the one unasked, it's sometimes difficult to formulate your questions when you are speaking with others who appear to be so knowledgeable in an area you know nothing about. This is how I was feeling. However, Brianna took time to listen to me and reignited that adage I've known but, in this case, refused to apply. I also believe she sensed my hesitation and made it a point to be inside the room with me when the team rounded. This indeed gave me the confidence and encouragement to forge ahead. I did - and have not stopped engaging with the team sense.
I believe Brianna deserves this award because in addition to being the awesome nurse Children's expects, she is an awesome person who took additional time to caringly identify my problem (I thought my questions may be stupid), provide a solution (allowed me to run the questions by her and write them down) and stood by my side through execution. She would have still been awesome had she not given me this extra time, but because she did, to me, she's super awesome!
Jerre Williams – 10 Harbert
Kristen Adams – 9 QB
Carolina Boccanfuso – CCU
Karoline Hammond – NICU
Brittany Littlejohn – SCU
The DAISY Foundation was established in 2000 by the Barnes family in memory of J. Patrick Barnes, who died from complications of Idiopathic Thrombocytopenic Purpura (ITP) at the age of 33. DAISY is an acronym for Diseases Attacking the Immune System. Having been touched by the remarkable care, clinical skills and compassion demonstrated by nurses during Patrick's illness, the Barnes family made it their mission to recognize exceptional nurses around the world.
A DAISY Award will be given once a month. The monthly award winner will be recognized at a ceremony and will receive a framed certificate, a DAISY Award signature lapel pin and a hand-carved stone sculpture entitled A Healer's Touch. Additionally, the unit or department of the recipient will receive Cinnabon's cinnamon rolls—a favorite of Patrick's during his illness—with the sentiment that the heavenly aroma will remind them how special they are and how important their work is.
Nurses that receive The DAISY Award personify Children's of Alabama's remarkable patient experience. These individuals consistently demonstrate excellence by: