How do I get a blue card, WIC, Head Start, School Medication, or other form?
Please ask our staff at the beginning of your check-up. Forms requested at other times require 5 business days to be completed.

Can I get a sports or school activity physical?
Yes! Bring the physical form to your check-up with all questions answered and explained, then the doctor will complete the physical exam before clearing your child for the school activity.

What about specialist referrals?
If your doctor refers you to a specialist, our office will request the specialist referral, make your appointment, and then call you within 7 days with the appointment information.

Exceptions include appointments with eye exams and psychology, family counseling, or psychiatry services. The parent or caregiver must FIRST call their preferred doctor, counselor, or therapist to make the appointment, then call our office with the appointment information so that we can send the referral.

I have a question for the nurse. Who do I call?
Please leave a message on the nurse line at 205-638-9096. Phone calls are returned twice daily, Monday-Friday.

Do you have sick visits?
Yes! If your child is sick during office hours, we take same day walk-ins that need no appointment between 8:30-9:30am and 1:00-3:00pm. These sick visits will be worked into the doctors' schedule and will be seen in the order of arrival.

What do I do after office hours?
If your child has a life-threatening emergency, call 911. For urgent sick conditions, a doctor is always on-call when the office is closed at night and on weekends. The doctor can be reached by calling 205-638-9100 and ask the operator to page the Primary Care Clinic doctor on-call.

The doctor will need your child name, date of birth, weight, medical symptoms, medications, and all medical problems (asthma, sickle cell, diabetes, etc). After discussing your child's problem with the doctor, he or she will make recommendations to care at home, go to the After Hours Clinic, or go to the Emergency Department.

The doctor does not have access to your child's medical records. Antibiotics are not prescribed over the phone. All non-emergent requests, such as prescription refills and appointments, should be left in a message at Primary Care Clinic 205-638-9096.

Can my child come to the doctor without a parent or legal guardian?
At least one parent or primary legal guardian is required at all doctor's visits, so that we get the most complete and accurate medical history for the child. If a parent or legal guardian is not able to come, a "Permission to Treat" form must be signed by the parent or legal guardian in order for the child to be seen with the named temporary caregiver.