APPOINTMENTS AND RX REFILLS

Appointments

To make an appointment, call: 205-978-3200

If you desire to see a particular doctor, please specify to the receptionist, otherwise the doctor available will see your child. Each doctor is available to see your well child for checkups in our Well Clinic on specified days each week. We can schedule checkups in this clinic for children ages newborn through 5 years if you request this.

What to do after hours or on holidays:

If you have emergency medical needs when the office is closed, please call our office number, 205-978-3200. Our answering service will take the call and have someone return your call. Often a registered nurse will return your call. If she cannot handle the problem, or if you specifically need to speak with one of the doctors, please ask.

If you need to speak with a doctor or nurse during business hours:

Call the office and ask that a nurse return your call. If the nurse is unable to answer your question, she can consult with the doctor. Many times our nurses can answer routine questions and this allows the doctors to allot more time to patients in the office. Calls will usually be returned by our nurses within an hour unless they are exceptionally busy. The doctors return their calls between patients and may be a little longer returning calls for this reason. Emergency calls will be taken at the time the call is received.

Prescription Refills

Prescription refills can be requested by calling our office during regular office hours (7:30 a.m. to 4:30 p.m. Monday through Friday), 205-978-3200.

All refill requests must be reviewed by your child’s physician to determine if the refill is medically appropriate and/or if your child is up-to-date on required physical or medication management exams. We do request 24 hours to process all prescription requests. Online refill requests made after-hours or on weekends are processed on the next regular business day.