To ensure proper service please read all of these instructions.
If you have a medical Emergency, please seek attention from your primary caregiver or dial 911.
This prescription refill service is ONLY FOR REFILLS without any changes from your child's prior prescription. New prescriptions will require a call to our office and, in most cases, will require your child visit his or her doctor.
This on-line prescription refill service will be checked twice per day (Monday through Friday). Requests received over weekends or holidays will begin processing on the next business day. Please allow 72 business hours for your request to be processed once we have received the request. Be sure to complete all information on the form to ensure proper service.
Please call the pharmacy before picking up your prescription to ensure that the request has been filled. If your pharmacy has not received the prescription please call your doctor's office.
Please know that if you leave a prescription refill for a controlled substance (such as Adderall, Focalin, Concerta or Ritalin) the prescription CANNOT BE CALLED IN to the pharmacy, but will be written and will be available to pick up after 72 hours of submitting the request. This time period allows the nurse to bring your child's chart to your doctor to assure that all is in order for the refill.