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Title
Midtown Pediatrics: COVID-19 Letter to Our Patients and Families - Archived
Date
04/13/2020
Description

The doctors, nurses, and staff at Midtown Pediatrics want our entire Midtown family to know that we’ve been thinking about you and praying for you as the coronavirus (COVID-19) pandemic unfolds.  We know these have been difficult days for you and your family. 

Midtown is open and we are ready to take care of your children even in these unprecedented times!  We’ve been making adjustments to the ways we run our practice to keep your children, your family, and our staff safe.  We are confident that we are still able to provide excellent medical care to our patients, including our most vulnerable children. 

For everyone’s safety, we are limiting people in our waiting room, so please observe the signs on our front door and call our front desk before entering the building. We ask that only one caregiver bring your child in to see the pediatrician.  Please arrange to leave other family members and siblings of the patient at home. The nurses and doctors may be wearing masks, eye shields and gowns if required when seeing your children, so please reassure your children ahead of time.

Our youngest patients in need of immunizations and well visits will be scheduled first thing in the morning. We are separating rooms in which well visits and sick visits are seen, in order to decrease any possible exposure.  Patients coming in for sick visits will be scheduled in the afternoons. Rest assured that we’re following expert advice on sanitizing our entire office extensively to keep all our patients safe.

If you’d like to speak with your child’s pediatrician (or one of our other physicians) about a concern regarding your child’s health or well-being, please call and talk to one of our nurses.  You may be able to communicate with your doctor through a telehealth visit. This can be  done either by telephone or by a video Zoom meeting based on your preference. Please note that your insurance determines coverage for telehealth visits.  Telehealth visits can be arranged for many of the following conditions: feeding problems in infants, rashes, allergy problems, mild injuries, cold symptoms, asthma problems and asthma medication management, behavioral concerns, ADHD, and more. If your doctor decides that an in-person visit is required, we will arrange for that in the safest possible way.

Our current plans are frequently being reviewed as the situation evolves. Please know that we have the safety and well-being of your children and your families at the forefront of our minds at all times as we adapt to this rapidly changing environment.

We at Midtown are so thankful that you’ve entrusted your child’s care to us.  We love your children fiercely, and we remain available to you to help meet their medical and emotional needs. We encourage you during this time to stay at home as much as possible, wash hands regularly, and try to keep a schedule as your children do school work from home. Also, encourage healthy eating choices, and find time to get outside with your kids to get some exercise. Finding ways to connect with friends and family through technology can help too. We know you are doing a great job meeting the needs of your children in a difficult time. Please let us know if we can help you and/or your children in any way.

With love and support,

Midtown Pediatrics