The Children's Connection Line provides Primary Care Referrals, Specialty Physician Referrals, Clinic/Service Referrals, Class Registration and Health Information via a computer program, Centramax M Plus. The referrals are given on a rotating basis in order to distribute the referrals fairly to all participating physicians. CCL also provides CPS appointment scheduling for the Birmingham, Alabama area, only. CCL is not a patient care/clinical operation. If a medical/clinical component is involved in the phone conversation, the RN makes the appropriate referral to the ED, CHS Triage Dept., or the caller's PCP. The Connection Line and voicemail is operational Mondays, Tuesdays and Wednesdays only from 8:30 a.m. to 4:30 p.m.
Children's Connection Line: 1-800-504-9768